Wednesday, September 23, 2009

Evaluating Intercultural Behaviour


When I first saw the topic for this week’s blog post, my mind immediately conjured up images of the recently concluded Triennial Intervarsity Games (TIG) 2009 which was held in July. The TIG is an international sports event that is held once every 3 years and involves universities from around the region such as Hong Kong University (HKU), University of Malaya (UM), Universitas Indonesia (UI) as well as National University of Singapore (NUS). The TIG this year was held in NUS and I consider myself very fortunate to have been involved in it as one of the helpers. This is a rare opportunity for me to interact with my counterparts from different countries; the best part being that they are all in one place! It’s almost like a buffet of cultures served up on a platter.

Most of the time, I was stationed at the secretariat office which served as a point of contact for the athletes and this gave me a macroscopic view of all the athletes. From my vantage point, I managed to observe some very interesting characteristics that seemed, more often than not, to be governed by their different cultures. I ceased to see them as individuals, but rather more as a collective group of their respective universities. For example, I would refer to the athletes from University of Malaya simply as the UM people. I know it seems rather callous of me to group them thus, but when dealing with hundreds of athletes, it’s the most efficient way of analyzing them. I am well aware that there are individuals who are very different from their peers in their universities, however, I am just stating my observations based on the majority. Hence, I do apologise if anyone gets offended by this post.


The athletes from UM are very much like Singaporeans. They came, they saw and they complained. They complained about the food, the accommodation, the facilities and even the umpiring. They loved sitting at stairwells, mostly kept to themselves and hardly interacted with athletes from the other universities. They also did not bother to do any sightseeing; probably because Singapore is just across the causeway and there is nothing new for them to see. They were in direct contrast to the UI athletes who were so excited to be in Singapore. For many of them, it was their first time out of their own country, and in fact, their first time on a plane. They were very impressed with the facilities and told me that they were unused to the even flooring as well as playing in an air-conditioned environment. I soon came to realise that there was a great rift among the UI athletes, and they were further sub-divided into the “poor” (who were the majority) and the “rich”. These 2 groups stoically refused to mingle and their animosity for each other bordered on revulsion.

I shall focus on the “poor” Indonesians since the “rich” are rather uninteresting. Personally, my heart went out to these “poor” Indonesians. During a basketball game, one of the girls fell and hit her head. She was admitted to the National Hospital of Singapore where the doctors called for a CAT scan. It turned out that none of the “poor” Indonesians bought health insurance before coming to Singapore as they could not afford it. In order to pay the hospital bill, all of them came together to pool their money. It was a touching scene and I remain quite convinced that should such a misfortune befall a Singaporean, his fellow Singaporeans would choose to look the other way and leave him to his own devices. The UI athletes were also eager to sample the food in Singapore. However, when they went to the canteen, took a look at the prices, calculated furiously and converted to rupiah, their downcast faces told us all that we needed to know; the food was too expensive for them. They ended up eating instant noodles which they had brought from Indonesia as they also couldn’t afford to purchase instant noodles here.

The students from HKU were by far the most diverse and interesting lot. They range from the loud, raucous group that woke us up at 3am to ask us how to get to Clark Quay, to the love-struck group who were quite besotted with our girls and were quite content to chat with us in the secretariat room. However, one common thing unites them all: their love for food! I would always see them in the various canteens sampling the different food and their favourite seemed to be chicken rice. When I asked them if they had chicken rice in Hong Kong, they replied in the affirmative and I got very puzzled. Why did they like it so much since they already had it back in their country? Is the chicken rice in Singapore nicer than in Hong Kong? It turned out that the food here is much cheaper than back in Hong Kong. A plate of chicken rice here costs $3 but would have cost them $7 in Hong Kong. In fact, the food here is nothing new to them, just that it’s cheaper! One thing that I found most endearing about them was how truly surprised they seemed when they knew that I could speak Cantonese. Their faces would turn beetroot-red as they recounted all the nasty secrets that they had revealed to a knowing audience.


On the last day of the TIG, the “kiasu” portion of Singapore culture reared its ugly head. The athletes from the various universities gave us their shirts or caps as keepsakes. When they asked if they could have some NUS souvenirs, the NUS students demanded that they bring more “gifts” in exchange! This is something I am truly ashamed of; to be affiliated with these ingrates. At the end of the day, the Singapore students collected them all, shirts, caps, jackets, track suits from all the different universities. If this was an event in the TIG, Singapore would no doubt win hands down!

Wednesday, September 16, 2009

What are some of the values you hold dear? (edited)

I am currently a year 2 undergraduate in the National University of Singapore (NUS) pursuing a Bachelor of Science (Chemistry) degree. Previously, I studied in “famous” schools such as National Junior College and River Valley High School. The intense academic culture in these schools has allowed me to develop a strong passion for learning. Whenever there is something new that I am not entirely familiar with, I do not hesitate to ask questions and persevere on until I have the complete picture. In fact, I often stayed back after school to seek out my teachers to clarify concepts. There was this one time, a consultation session with my teacher stretched past 9pm and his wife called him several times as he was supposed to be meeting her. I was embarrassed for having occupied so much of his time, but he was adamant on answering all my questions before leaving since I had such a burning desire to learn.

During my 2 year stint serving in the Singapore Armed Forces at Tengah Ammunition Depot as an ammunition storeman, I was in charge of the storehouses and had to conduct weekly and monthly stocktakes on the ammunition inventories. As I like things to be organized, I always filed my stockcards and stocktake forms properly; unlike my peers who would simply throw them into a drawer. Naturally, they lost these forms and got a tongue-lashing from the commanders. On the other hand, I was always able to produce my forms and had no discrepancies with the physical inventories. This might seem like an easy task, but is actually not as the ammunition in a single storehouse can number in the millions. My insistence on producing quality work enabled me to shine out among my peers and as such, I was duly promoted to an appointment in the Depot Control Centre (DCC). This allowed me to cultivate my leadership skills as I was in charge of planning operations for the entire depot. As I am very meticulous in my work, I always make a point of checking my work a few times to ensure that no mistakes are present. Being in a position of authority as a DCC operator, I also made sure that my peers conformed to the same standard and did not give any sloppy work. All these allowed my department to achieve zero findings during the Internal Quality Audit; no mean feat given the vast quantity of paperwork being churned out daily.

I am not afraid of hardship and have even stepped out of my comfort zone by working as a dishwasher for about 6 months before entering university. It was a novel experience and gave me valuable exposure; one that could not be gained in a classroom or office. In NUS, I have also participated in as many events as possible, such as helping out in the Trienniel Intervarity Games and various science fairs, so as to gain a wider exposure to different people and have greater sensitivity for intercultural differences. I believe that my diligent nature and enthusiasm for trying out different things will see me in good stead in the future.

Sunday, September 13, 2009

What are some of the values you hold dear?

I am currently a year 2 undergraduate in the National University of Singapore (NUS) pursuing a Bachelor of Science (Chemistry) degree. Previously, I studied in “famous” schools such as National Junior College and River Valley High School. The strong academic learning culture in these schools has allowed me to develop to become an independent learner, with a strong passion to learn new concepts. Whenever there is something new that I am not entirely familiar with, I do not hesitate to ask questions and persevere on until I have the complete picture.

I like things to be organized and I follow a very tight schedule for my daily tasks. My insistence on producing quality work enabled me to shine out among my peers during my 2 year stint serving in the Singapore Armed Forces at Tengah Ammunition Depot. As such I was duly promoted to an appointment in the Depot Control Centre (DCC). This allowed me to cultivate my leadership skills as I was in charge of planning operations for the entire depot. Being very meticulous in my work, I always make a point of checking my work a few times to ensure that no mistakes are present. Being in a position of authority as a DCC operator, I also made sure that my colleagues conform to the same standard and not give any sloppy work. All these allowed my department to achieve zero findings during the Internal Quality Audit; no mean feat given the vast quantities of paperwork being churned out daily.

I am not afraid of hardship and have even stepped out of my comfort zone by working as a dishwasher for about 6 months before entering university. It was a novel experience and gave me valuable exposure; one that could not be gained in a classroom or office. In NUS, I have also participated in as many events as possible, such as helping out in the Trienniel Intervarity Games and various science fairs, so as to gain a wider exposure to different people and have a greater understanding for intercultural differences. I believe that my diligent nature and enthusiasm for trying out different things will see me in good stead in the future.

Sunday, September 6, 2009

Application letter

Company

The Institute of Materials Research and Engineering (IMRE) is a member of the Agency for Science, Technology and Research (A*STAR). Launched in 1997, IMRE undertakes research in selected fields of materials science and engineering, including optoelectronics, nanomaterials, chemicals, and polymers.


Job title

Internship position in Synthesis and Integration Research Group

Specifications/Key Requirements

Since this is a speculative application letter, there are no specifications/key requirements listed. So I shall just list down what I think should be the key requirements for this job.
- Singapore citizen or PR
- able to work well in a team
- good communication skills
- adequate knowledge in specific field of expertise
- working knowledge of a range of analytical instruments

Application letter


Russell Lau
Jelebu Road
Blk 185, #18-24
Singapore 670185

September 4, 2009

Human Resources Department
Institute of Materials Research and Engineering
3, Research Link
Singapore 117602

Dear Sir/Madam

Re: Application for internship position in Synthesis and Integration Research Group

I am extremely keen on a prospective career as a researcher in the Synthesis and Integration Research Group and would like to enquire whether there are any internship positions available in that department. I have enclosed a copy of my resume for your consideration.

I am currently in my year 2 of undergraduate studies pursuing a Bachelor of Science (Chemistry) degree in the National University of Singapore (NUS). I have a keen interest in the field of research regarding nanocomposite particles. In June 2009, I visited the various departments in the Institute of Materials Research and Engineering on a guided tour and was very impressed with the state-of-the-art facilities and machinery. I also talked to various researchers while I was there including Dr Chan Khai Leok who is a research engineer in the Synthesis and Integration Research Group. Since then, I have become very interested in joining this research institute. I am very intrigued by Dr Chan's research on conducting polymers and nanocomposite molecules for light emitting diodes and hope to be able to do my internship under his supervision.

The Institute of Materials Research and Engineering is one of the frontiers in nano-particle research and I believe I can contribute to the company due to my particular interest and knowledge in this field of research coupled with my analytical skills and youthful exuberance. I am proficient in the use of analytical instruments such as the UV-vis spectrometers, scanning tunneling microscopes, autoclaves and data loggers. I have been appointed by the Dean’s office to be a laboratory demonstrator for various science events due to my experience in handling a wide range of instruments as well as my expertise in performing chemical experiments.

During my stint as a sales executive, I was trained to handle difficult clients as well as to work together with my team members. This has honed my ability to work well in a team and sharpened my interacting skills since effective communication with clients is essential. I was also promoted to team leader and under my leadership, my sales team consistently hit sales targets. In NUS, I am also the Events Director of NUS Netball Club and I played an instrumental role in organizing Netballuxion 2009. All these have given me the opportunity to cultivate my leadership skills by putting me in a position of responsibility and trust. I believe that all these attributes will see me in good stead in this company as they are also just as essential in a research laboratory.

I will be delighted to contact you in 3 day’s time to arrange for an interview. Alternatively, you can also contact me at 81883063 or laurussell@hotmail.com.

Thank you for your time.

Regards

Russell Lau

Encl: Resume

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